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Paulius K.
Cloud Infrastructure Administrator
Paulius is an IT professional specializing in managing and maintaining cloud-based infrastructure, with a focus on the Azure and Microsoft 365 platforms. He ensures the reliable operation of critical systems while proactively optimizing performance and efficiency.
Committed to staying at the forefront of cloud computing, Paulius continuously expands his expertise by exploring emerging technologies and implementing innovative solutions. His work is characterized by attention to detail, strategic thinking, and a focus on system improvement.
Paulius thrives in collaborative environments, building strong cross-team relationships to achieve shared objectives and deliver high-quality results that drive organizational success.
Main expertise
- MS 365 Administration 6 years

- Azure 5 years
- Microsoft Entra ID 5 years

Other skills
- PowerShell 4 years

- SQL 2 years
Selected experience
Employment
Cloud Infrastructure Administrator
BDO - 2 years 4 months
- Managed and maintained IT infrastructure as a Cloud Administrator within the Infrastructure Team.
- Handled Service Requests and Incidents daily, ensuring timely resolution and high client satisfaction.
- Coordinated Change Requests related to infrastructure management and the deployment of new releases for proprietary Line of Business software.
- Oversaw infrastructure components, including cloud-based systems (primarily Azure), on-premises environments (Active Directory, servers), and Office 365 services (SharePoint Online, Exchange Online, Teams).
- Performed administration, maintenance, installations, deployments, and upgrades across multiple environments.
- Configured and managed Azure resources, including Azure Active Directory (AAD), Virtual Machines (VMs), and WebApps.
- Handled Azure DevOps tasks, promoting collaboration and project management within the organization.
- Managed configuration and administration of Enterprise Applications, WebApps, Windows Servers, and SQL Servers and databases.
- Oversaw the management of certificates and key vaults, ensuring secure storage and access control.
Technologies:
- Technologies:
SQL
Azure
Azure Blob storage
DevOps
Agile
Scrum
VSCode
Azure Cloud
PowerShell
SharePoint
Octopus Deploy
Microsoft Entra ID
ServiceNow Customer Service Management
Cloud Application Specialist
BDO - 2 years 6 months
- Managed and supported incidents and service requests according to ITSM processes.
- Recorded client and incident details, ensuring clear documentation of troubleshooting.
- Proactively identified potential issues and took action within the ITSM framework.
- Resolved incidents and service requests using automated or standardized resolution processes.
- Assisted with user onboarding and offboarding, issued ICT assets, provided training, and ensured recovery.
- Acted as an escalation point for incidents and service requests, serving as an application champion for assigned services.
- Created knowledge management records to document workarounds, known errors, and procedures.
- Automated common procedures used to resolve incidents and change requests.
- Monitored escalated incidents, collaborating with support teams to resolve issues and improve client communication.
- Analyzed and prepared data for the organization’s presentations and publications.
- Managed relationships with major firms, ensuring applications met organizational needs.
- Managed SharePoint front-end and back-end configurations.
- Administered Microsoft Azure Storage Explorer for efficient cloud management.
- Managed cloud services, including Azure and other platforms.
- Developed and maintained new features for ServiceNow, enhancing functionality.
Technologies:
- Technologies:
SQL
SharePoint
Microsoft Entra ID
System Administrator
GoIT - 1 year 1 month
- Managed O365 services, including Exchange, SharePoint, and user accounts.
- Handled IT and service desk issues for multiple companies, ensuring prompt resolution.
- Installed software, performed patching and upgrades, and maintained operating systems to ensure optimal performance.
- Installed complex hardware and software, including upgrades, in accordance with company policies.
- Managed users and PCs in Active Directory, including GPO configuration and administration.
- Collaborated with a designated team to deploy SCCM solutions across the organization.
- Provided end-user support, addressing technical issues and ensuring smooth operations.
Technologies:
- Technologies:
Azure
SharePoint
MS 365 Administration
Microsoft Entra ID
Information Technology Engineer
GoIT - 1 year 5 months
- Fixed network faults to ensure seamless operations.
- Developed IT solutions to address and resolve company issues.
- Set up accounts for company employees, managing passwords and permissions.
- Installed new hardware and software to maintain and enhance system functionality.
- Provided staff with training on new systems to optimize usage.
- Delivered end-user support to resolve technical issues and improve productivity.
Technologies:
- Technologies:
SharePoint
MS 365 Administration
Microsoft Entra ID
Education
BSc.Information technology
Business Academy Aarhus · 2017 - 2019
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