Enterprise Systems Engineer

• Designed and developed a data extraction application using Power Platform capabilities.
• Led the architecture, design, development, and documentation of the solution from the ground up.
• Implemented end-to-end automation for extracting, processing, and storing data efficiently.
• Utilized Power Apps, Power Automate, and Dataverse to build a scalable, user-friendly system.
• Ensured seamless integration with external data sources and business systems.
• Created comprehensive documentation, including system architecture, workflow designs, and user guides.
• Conducted thorough testing and performance optimization to enhance efficiency and reliability.
• Provided technical support and user training to ensure smooth adoption and ongoing usage of the solution.

• Implemented customer-specific requirements within the Dynamics 365 platform to ensure a smooth onboarding experience.
• Developed and configured solutions to enable seamless integration of the Payment system with Dynamics 365.
• Utilized Power Platform components to enhance functionality and automate key aspects of the onboarding process.
• Ensured timely delivery of the solution, providing end users with a streamlined onboarding experience.
• Conducted thorough testing to verify that the system met all functional and performance standards.
• Provided support and training to end users, helping them effectively navigate the newly implemented processes.

• Delivered an end-to-end invoice processing solution that enabled managers to efficiently manage vendor invoices and timesheets.
• Implemented AI-powered capabilities using Power Automate and Power Apps to streamline the invoice processing workflow.
• Designed and developed automation for data extraction, validation, and approval processes.
• Leveraged AI Builder for intelligent document processing, enhancing data accuracy and efficiency.
• Ensured real-time insights and decision-making with minimal manual intervention.
• Managed and optimized the Power Platform environment for seamless integration with existing systems.
• Provided ongoing support and training to end users to ensure smooth adoption and continued usage.

• Supported and consulted with customers on Dynamics 365 Customer Engagement capabilities.
• Led architecture and process design for Dynamics 365 solutions, ensuring alignment with customer needs and business objectives.
• Developed custom solutions within the Dynamics 365 and Power Platform ecosystem through a hands-on approach.
• Worked on renewable energy solutions, designed and implemented using Dynamics 365 and Power Platform technologies.
• Ensured all solutions were scalable, efficient, and aligned with client business strategies.
• Managed and coordinated tasks across the development team to ensure timely completion and high-quality results.
• Oversaw seamless integration of Dynamics 365 with other business systems, enhancing workflow automation and overall efficiency.

• Managed the end-to-end customization and development of Dynamics 365 solutions;

• Worked directly with customers to gather requirements and deliver tailored functionalities;

• Designed, developed, and implemented custom solutions within the Dynamics 365 ecosystem;

• Integrated Power Platform tools such as Power Apps and Power Automate to enhance business processes;

• Provided technical guidance and best practices to customers for Dynamics 365 optimization;

• Conducted testing, debugging, and deployment of custom features to ensure seamless performance;

• Created detailed technical documentation for implemented solutions;

• Assisted in troubleshooting and resolving Dynamics 365-related issues to maintain system reliability.

• Learned and familiarized with the Dynamics 365 CRM ecosystem;

• Handled basic-level customizations to meet customer requirements;

• Provided technical support to customers, troubleshooting and resolving issues;

• Assisted in configuring and maintaining Dynamics 365 applications;

• Collaborated with senior developers to enhance technical skills and understanding of the platform;

• Documented issues, solutions, and best practices for future reference.

Ensured smooth system functionality by performing regular maintenance and updates.