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Ashwini D.
Enterprise Systems Engineer
Ashwini is a seasoned System Engineer with over a decade of experience delivering enterprise-level solutions across Microsoft 365 and Azure ecosystems. Her expertise lies in cloud administration, security, and process automation—ensuring robust, compliant, and high-performing IT environments.
Her expertise lies in cloud administration, security, and process automation—ensuring robust, compliant, and high-performing IT environments.
Ashwini has deep technical proficiency in platforms such as Exchange, SharePoint, Teams, Intune, Defender, and Microsoft Purview. Her hands-on work includes advanced PowerShell scripting for task automation and workflow optimization.
A strong advocate for security-first practices, Ashwini has optimized Microsoft Sentinel deployments and implemented compliance frameworks including TISAX. Her experience delivering Level 2 and 3 support ensures minimal downtime and reliable system performance for both users and IT teams.
With a balance of technical depth and strategic oversight, Ashwini brings clarity, stability, and scalability to cloud-driven environments.
Main expertise
- Microsoft Entra ID 10 years

- MS 365 Administration 8 years

- Microsoft Copilot Studio 1 years
Other skills
- SharePoint 5 years
- Microsoft Intune 4 years
- Jira 2 years
Selected experience
Employment
System Engineer - M365
novacapta - 4 months
- Delivered Level 2/3 support for Microsoft 365 services, resolving complex issues and improving system reliability.
- Managed Microsoft Sentinel for security monitoring and supported TISAX assessments to enhance security posture.
- Automated tasks using PowerShell and streamlined Active Directory administration to boost productivity and compliance.
- Led Microsoft 365 migration efforts and acted as the escalation point for high-priority client issues.
- Documented best practices, contributed to knowledge sharing, and gained hands-on experience with Microsoft Copilot.
Technologies:
- Technologies:
- Project Management
- Operational Management
Jira
Microsoft Power Platform
- Atlassian Confluence Data Center
Microsoft Entra ID
Microsoft Intune
System Adminstrator
Wentronic GMBH holding - 1 year 7 months
- Managed global IT infrastructure and Microsoft 365 services (Exchange, SharePoint, Teams, Defender), improving system uptime and reducing IT costs.
- Led security initiatives (MFA, Bitwarden, Proofpoint), significantly reducing incidents and boosting compliance.
- Oversaw Microsoft 365 tenant migrations for 500+ users, ensuring minimal downtime and smooth transitions.
- Administered device security via Apple Device Manager and MDM, streamlining onboarding/offboarding.
- Automated tasks with PowerShell and managed Azure VMs and domain controllers to optimize performance and cloud usage.
Technologies:
- Technologies:
Microsoft Power Platform
- Atlassian Confluence Data Center
Microsoft Entra ID
Microsoft Intune
Senior System Engineer
Invasystems - 1 year 4 months
- Managed Microsoft 365 services for 10,000+ users, improving efficiency, security, and user experience.
- Led security training and implemented Proofpoint email firewall, reducing incidents and phishing threats.
- Streamlined onboarding/offboarding, DNS/DHCP/VPN configurations, and document workflows with DocuSign.
- Administered Azure cloud resources and contributed to AWS infrastructure, improving performance and scalability.
- Enhanced cloud and network integration by broadening expertise in AWS, DNS, and DHCP.
Technologies:
- Technologies:
AWS
Azure Cloud
- VPN
MS 365 Administration
MS 365
Microsoft Entra ID
Microsoft Intune
Microsoft 365 Technical Trainer & Escalation Engineer
Concentrix - 3 years 11 months
- Led and trained a 20-member engineering team as a Microsoft Technical Trainer, supporting over 250,000 global users.
- Designed and implemented scalable, secure Office 365 enterprise solutions.
- Managed Microsoft platforms including Exchange Online, AAD, ADFS, and Security & Compliance tools (DLP, MFA, eDiscovery).
- Delivered L2/L3 support, resolved critical escalations, and conducted root cause analyses.
- Maintained documentation and supported sales teams with cloud solution planning.
Technologies:
- Technologies:
Agile
OAuth2
Microsoft Power Platform
Microsoft Entra ID
Microsoft Intune
- Multi-Factor Authentication (MFA)
Education
MSc.Computer Science
RTMNU University · 2012 - 2015
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